What you need to know in the lead up to your premium hospitality experience!

Click on the links below to find out more about each item.

Tickets for Private Suites, Open Air Boxes and Function Rooms are released approximately 15 business day prior to the event and can be downloaded via the ticket purchaser’s Optus Stadium Ticketmaster account.

You will be informed when the tickets are accessible for download via an email communication, along with a link to the Optus Stadium Ticketmaster portal and instructions on how to create a password if a new account set up is required. Please refer to the following link on how to download and transfer tickets once logged into your account.

Food and beverage confirmations and changes close approximately 5 business days prior to the event. Event timings, wayfinding and a menu will be detailed in a pre-event communication approximately 15 business days prior to the event.

For any dietary requirement requests, please email [email protected]

Food and beverage service in suites and boxes will generally commence 1 hour prior to the event and conclude half an hour post event

All Optus Stadium Premium Hospitality spaces adhere to a Smart Casual dress code.

Gentlemen - A sleeved shirt is required (t-shirts & polos are accepted)

Ladies - Dresses and blouses may have thin straps

Sporting team jerseys are accepted, provided a sleeved t-shirt or shirt is worn underneath.

The following items are not permitted:

  • Thongs or ugg boots
  • Tracksuit pants
  • Sports, active or beach wear (inc. board shorts)
  • Overalls
  • Offensive slogans or messages
  • Excessively ripped clothing
  • Untidy or dirty clothing
Footwear must be worn at all times.

Optus Stadium management reserves the right to refuse admission to any person who is deemed to be inappropriately dressed.

*Please refer to the instructions provided by your Host (including AFL Clubs), as different dress codes may apply.

Parking at the Stadium is limited and {not automatically allocated} / {subject to availability} as part of Premium Hospitality packages. Parking or Drop-Off Passes can be requested through the Commercial Sales Team and will be allocated on a first in, best dressed situation.

Generally, a limit of 1 parking pass may be offered to a Private Suite or Open Air Box pending availability.

Buses larger than a 12 seater, requiring a Parking or Drop-Off Pass, needs to be requested in advance via our Commercial Team, and is not guaranteed. Passes are subject to limits and availability.

There is limited ACROD parking available at Optus Stadium.

To access the ACROD Parking or Drop-Off areas, you must have:

  • a valid event ticket
  • ACROD permit
  • a parking or drop-off pass.
ACROD parking registrations open three weeks prior to each event and parking permits are subject to availability.

Passes will be issued by email or can be collected from Optus Stadium ahead of an event.

Further information can be found in the Optus Stadium website, here.

Have further questions?